For Law Firms · CPA Practices · Medical Offices · Small Businesses
Born Again Computer Repair is the outsourced IT partner for small businesses, law firms, CPA practices, and medical offices in Pittsburgh and SW Pennsylvania. Flat monthly rate. Veteran-owned. No tech-bro runaround.
Case management software, e-filing systems, client portals, and document management require reliable, secure infrastructure. When Clio goes down or your server crashes before a filing deadline, you need someone who answers, not a ticket queue. We support solo practices and small firms across Pittsburgh and Washington County.
Tax season is not the time to discover your workstations are running outdated software or your backup hasn’t run in three months. We handle Drake Tax, Thomson Reuters, QuickBooks, and Lacerte environments, keeping your team productive during the months that matter most.
PHI protection isn’t optional, and neither is uptime when patients are in the waiting room. We implement HIPAA-compliant technical safeguards, encrypted storage, access controls, audit logging, and keep your EHR and practice management systems running reliably. We support Dentrix, Eaglesoft, and common EMR platforms.
Retail, trades, service businesses, real estate offices: if you run on computers and can’t afford a full-time IT person, we’re the answer. Flat monthly rate, no surprise invoices, and a real person who picks up the phone when something breaks. Local to SW PA, available nationally for remote support.
you can't wait two days for a callback
If you run a small office in Pittsburgh or Washington County, you almost certainly do not need a full-time IT employee, but you also cannot afford for the technology to fail in the middle of a billable day. IT outsourcing closes that gap: Born Again Computer Repair becomes your outsourced IT department at a flat monthly rate, covering the whole office instead of billing you every time something breaks. Tyler works directly with law firms, CPA and accounting practices, medical and dental offices, and other professional small businesses across the South Hills, Washington County, and the wider southwestern Pennsylvania region.
Managed IT means the problems get caught before they reach you. That covers proactive monitoring of your workstations and servers, managed Windows and software patching, documented hardware inventory, network and firewall maintenance, backup verification, and security hardening. When something does break, you call Tyler directly, not a tier-one help desk that has never seen your setup. One person learns your practice management software, your staff's machines, and your network, so a problem during tax season or before a court filing gets a real response instead of a ticket number and a two-day wait.
National managed service providers route you through call centers and rotating technicians who do not know your office. A local outsourced IT partner is a single accountable point of contact who can be on-site in the Pittsburgh area when remote support is not enough. For HIPAA-regulated medical and dental offices, that means encrypted storage and transmission, access controls, and audit logging handled by someone who understands the stakes of a breach. Most small offices of two to ten users land at a fraction of what a part-time employee would cost. Start with a free IT assessment and you get an exact number, with month-to-month terms on small engagements and no lock-in.
We audit your current setup: hardware, software, network, backup systems, and security posture. You'll receive a plain-English report of what's working, what's at risk, and what should be addressed first.
Based on your firm size, software stack, and risk tolerance, we design a managed IT plan. This includes what's covered, response times, and a flat monthly rate. No lock-in contracts for small engagements.
We get full visibility into your systems: remote monitoring tools, documented hardware inventory, network access for rapid response. Onboarding is handled entirely by Tyler, not a tier-1 help desk.
Monthly check-ins, proactive maintenance, and fast response when something breaks. You call Tyler directly, not a ticket queue. One person who knows your setup, your software, and your business.
“Tyler was incredibly professional and fair. I won't take my computers anywhere else.”
“Got my computer running like new. Highly recommend Born Again Computer Repair.”
“Honest, fast, and priced right. For the time he spent and the quality of work, the price was very reasonable.”
National MSPs route you through help desks staffed by people who've never seen your setup. With Born Again, you work directly with Tyler, one technician who knows your practice management software, your staff's machines, and your network. When something breaks during tax season or before a court filing, you're not opening a ticket. You're calling Tyler.
Break-fix IT, calling someone when things are already broken, is the most expensive way to handle IT. Proactive monitoring, managed patching, and documented systems cost less over time and cause far fewer disruptions to your billable operations. We don't compete with your ad-hoc IT person; we replace the chaos with structure.
We support the full Microsoft 365 stack, QuickBooks, Clio, PracticePanther, Thomson Reuters, Drake Tax, Dentrix, and most other practice management platforms common in law, accounting, and healthcare. If you're running it, we can support it.
Yes. We implement the technical safeguards required under HIPAA: encrypted storage and transmission, access controls, audit logging, and documented policies. We're not a compliance attorney, but we handle the IT side of your compliance posture.
Pricing is based on the number of users, devices, and scope of coverage. Most small offices (2–10 users) fall in a range that's a fraction of what a part-time employee costs. Schedule a free assessment and we'll give you an exact number.
We prefer month-to-month arrangements for small engagements. We'd rather earn your business every month than trap you in a contract. Larger infrastructure projects may have project-specific terms.
Born Again Computer Repair is based in Eighty-Four, PA and offers it outsourcing for small business across Pittsburgh and Washington County. Find your area for local pricing, turnaround, and pickup details:
Call Tyler directly, send an email, or fill out the contact form. Honest assessment, upfront pricing, real turnaround times, no corporate runaround.
Verified reviews from real customers in Pittsburgh and Washington County.
Tyler Bornak served before founding Born Again Computer Repair. Discipline and honesty aren’t optional.
All labor is guaranteed for 60 days. If something isn’t right, we fix it free.