Not sure what’s wrong with your PC? Tyler runs a full bench workup, finds the real problem, and gives you an honest answer, even if that answer is “it’s not worth repairing.” Approve the repair and the $100 comes off your bill.
Reach out by phone or email to describe the issue. Tyler will ask a few quick questions to understand the situation before you bring the device in.
Bring your PC or laptop to Eighty-Four, PA. If you’re not local, you can ship it directly to Tyler, he’ll handle it with care and return it the same way.
Within 24–48 hours, Tyler contacts you with a plain-language explanation of what’s wrong and a repair quote. No jargon, no upselling.
Approve the repair and the $100 diagnostic is credited toward the final bill. Say no and pick up your device; the diagnostic fee is all you pay. That’s the deal.
A real diagnostic is bench work: power system, storage health, memory integrity, thermals, and software state, tested until the actual fault is found. The flat fee means Tyler can spend the hours the machine needs instead of rushing to a guess, and because it’s credited toward the repair, he has zero incentive to invent problems to bill you for.
It also means the answer is honest either way. If the machine isn’t worth fixing, you’ll hear that plainly, with the numbers to back it up.
“He diagnosed my laptop the same day and gave me a completely honest assessment. No pressure to spend money I didn't need to.”
“Tyler told me upfront what was wrong and what it would cost. Exactly what it ended up being. No surprises.”
“Most honest tech I've ever dealt with. Diagnosed it fast, explained it clearly, and charged a fair price to fix it.”
A flat $100, no matter the machine or the problem. If you approve the repair, the $100 is credited toward the final bill, so the diagnostic effectively costs nothing when Tyler does the work.
Most diagnostics are completed within 24 hours of drop-off. For complex issues, it may take up to 48 hours. Tyler will contact you with results before doing any repair work.
You'll get that answer straight. If Tyler determines a repair isn't feasible or cost-effective, he'll tell you honestly, even if that means recommending you replace the device. The $100 covers the full bench workup either way: you'll know exactly what failed and what your options are.
Yes. Remote diagnostics are available for software issues. For hardware problems, you can ship your device to Tyler from anywhere in the US. Contact us to arrange.
Call Tyler or send an email. Serving Pittsburgh, Washington County PA, and anywhere in the US via mail-in.